Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Response Warranty

  • Our crew of professionals will do their best to answer to your service enquiries in less than 1 hour. If, however, the issue you have experienced calls for assistance from the Administrators’ =Team,= we are going to address the ticket to the person on shift and will write a note to tell you.

  • Top quality support service
  • Top–class Client Help Service

  • We give you around the clock tech help via a ultra–fast ticket application built into your Control Panel. You could write to us whenever you want about any of the programs that come pre–installed on the virtual server, which include the chosen Linux distribution, the server management panel and our custom designed Web Site Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Site Control Panel that will come cost–free with your virtual server, you can easily find an insightful Help section, that includes all you need to be informed about when taking care of your web–sites and programs. We have added a wide array of how to content articles and video tutorials that illustrate the general web site managing duties in an easy–to–understand manner.