Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Response Guarantee

  • Our crew of specialists will try their best to reply to your assistance inquiries in approximately 1 hour. If, however, the situation you have stumbled upon calls for aid from the Administrators’ =Team,= we’ll forward the ticket to the administrator in charge and will post a note to inform you.

  • Top quality support service

  • Top–quality Technical Help And Support Service

  • Our customer assist Department will be online for you 24x7 to to take care of all assistance request tickets that you send to us. We offer client support for all software programs that are installed in advance on your server. These include our in–house created Hosting Control Panel, the preferred OS and also the server admin panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • A comprehensive and consistently updated articles base is integrated into our in–house built Hosting Control Panel. It provides quick tips on how to carry out all of the essential web site supervision tasks. The Help section presents exhaustive how–to tutorials and step–by–step video guides. You can reach the Help zone by pressing the Help or Video buttons in the right corner of each Control Panel section.