Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help section integrated into your Web Site Control Panel offers a selection of help articles and frequently asked questions. Aimed at fixing any common problem that you might possibly run into, they are contributed by our support team of capable technicians.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a selection of educational video tutorials that detailedly demonstrate how to settle a typical issue associated with your hosting services account. You will find the tutorial video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 customer care service and a 1–hour ticket response guarantee. Our practiced technicians will be online for you day and night to answer your questions and to resolve any issue that you could chance upon. Just send a helpdesk ticket from the Help section and we will respond to you without any delay at all.