A Control Panel is a software tool that is used to control the content of a website hosting account. This can include, but is not limited to, files, e-mails, databases, stats and various operations performed with them. The Control Panel offers a web-based interface to control all these things and anything else associated with the Internet hosting service through different sections where you can access functions through buttons and/or menus. The easier to use a Control Panel is, the simpler it will be for you to manage your web presence as a whole. In the common case, the CP is the web hosting account’s back office, while a separate billing account is used to control payments and domain registrations - if the company provides that service. Trouble tickets may be addressed via the billing account or via a different system.