If your website hosting company provides live chat support, you can talk to an agent in real-time and learn useful info or get an issue resolved in a timely manner. The basic advantage of using chat compared to calling to talk to a live person is that you need just a computer with access to the world wide web, so that you will not pay any rates in the event that you're in another state or country. In addition, it will be a lot quicker to copy and paste details such as domain names, usernames or error messages i.e. details which are sometimes difficult to provide to the other side over the phone. The live chat is also a faster solution to contact the website hosting provider's support crew compared to using a ticketing system. Last, but not least, when some problem needs some more time to be dealt with, you can do something else while you wait for support on the live chat, so that you will not lose time - something that is not possible if you're on the telephone.

Live Chat Support in Cloud Website Hosting

As a part of the support services that we supply for all of our cloud website hosting, we've live chat support which is available all the time, even on holidays. You're able to get in touch with us regardless if you already own an account or not, because we will support you with nearly anything, ranging from providing you with general information regarding our services in case you are not our client yet and you are thinking about purchasing one of our packages, to helping you with creating an email account in an e-mail client. A part of the problems are more complicated and time-consuming, and you will need to use the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is designed for all of our prospective and current customers. In case you're looking for a new website hosting account, you can chat in real time to one of our agents and get more information about our semi-dedicated plans in order to pick the perfect package for your websites. In case you already own an account with us, we can support you in a very timely manner with billing, general and first-level technicalissues. Although in some instances you will have to open a support ticket as there're troubles that can't be resolved on the live chat, we'll be able to assist you with various common tasks, like installing an e-mail account in an e-mail client or forwarding one domain to another. Thus, you'll benefit from timely assistance and you will save a long time.