Even though the hosting service supplied by the different companies is virtually identical, each provider has got their own platform with its own tweaks and different ways to do given things. That is why, an information-stuffed knowledge base will be rather useful both for persons with no past experience and for technically experienced individuals who will sooner or later find out how specific procedures are carried out, but will waste some time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and easy to use, saving users time and effort. The result is gladder customers, since they can quickly find the information they want, and much less work for the help desk support staff, because typically the majority of the enquiries and issues that customers have are already listed in the knowledge base. If the articles are adequately written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans include a comprehensive knowledge base where you can find info on all the challenges that you might confront and their solutions. You can become aware of how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but nevertheless you are unable to send emails, for example. We have tried our absolute best to be as exhaustive as possible and to encompass all the available options in order to save you time and efforts and to supply you with different solutions for each issue. The knowledge base comprises informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, while if you would like to see the entire list of articles, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated plans, will allow you to access the comprehensive online support documentation that we’ve compiled for you. The articles feature general info on our web hosting services, how-to tutorials about the different functions that you can use, along with troubleshooting guidelines that can help you rectify common issues that you could face. The topics that we’ve covered include pretty much everything, from uncomplicated things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available in the right corner of the page that you are on, while the entire article archive can be accessed through the all-encompassing Help section.